بازیاری، رویا، خسروی پور، بهمن، سواری، مسلم و منفرد، نوذر . (۱۴۰۱). نقش مدیریت دانش و اقدامهای راهبردی مدیریت منبعهای انسانی بر عملکردسازمانی جهاد کشاورزی استان بوشهر. پژوهش مدیریت آموزش کشاورزی، 14(۶۱)، 6-24. doi: 10.22092/jaear.2022.359125.1902
شاه بیکی شهرزاد، جعفری تیتکانلو سعید. (۱۴۰۳). بررسی اثر استراتژی های مدیریت دانش بر عملکرد مالی شرکت های دانش بنیان کشاورزی خراسان: تحلیل نقش میانجی قابلیت های نوآوری و مسئولیت اجتماعی شرکتی. راهبردهای کارآفرینی در کشاورزی ۱۱ (۲):۱۷۲-۱۶۰ ۱۰,۶۱۱۸۶.
http://dx.doi.org/10.61186/jea.11.2.160 Abbas J. (2020) Impact of total quality management on corporate sustainability through the mediating effect of knowledge management. J Clean Prod 244:118806. https:// doi. org/ 10. 1016/j. jclep ro. 2019. 118806
Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107–136.
https://doi.org/10.2307/3250961
Al-Hadrawi, H. K. (2018). Impact of knowledge management on customer satisfaction. International Journal of Advance Research, Ideas and Innovations in Technology, 4(1), 459-464. https://doi. org/10.5958/0976-5506.2018.00547.8
Allameh SM, Pool JK, Jaberi A, Soveini FM (2014) Developing a model for examining the effect of tacit and explicit knowledge sharing on organizational performance based on EFQM approach. J Sci Technol Policy Manag, 5:265–280. https:// doi. org/ 10. 1108 / JSTPM- 05- 2014- 0025
Antunes HDJG, Pinheiro PG (2020) Linking knowledge management, organizational learning and memory. J Innov Knowl 5:140–149. https:// doi. org/ 10. 1016/j. jik. 2019. 04. 002
Bocoya-Maline, J., Rey-Moreno, M., & Calvo-Mora, A. (2024). The EFQM excellence model, the knowledge management process and the corresponding results: An explanatory and predictive study. Review of Managerial Science, 18, 1281–1315.
https://doi.org/10.1007/s11846-023-00653-
w Calvo-Mora, A., Navarro-García, A., & Periañez-Cristobal, R. (2015). Project to improve knowledge management and key business results through the EFQM excellence model. International Journal of Project Management, 33(8), 1638-1651.
https://doi.org/10.1016/
j.ijproman.2015.01.010 Chou TC, Chang PL, Cheng YP, Tsai CT (2007) A path model linking organizational knowledge attributes, information processing capabilities, and perceived usability. Inf Manag 44:408–417. https:// doi. org/ 10. 1016/j. im. 2007. 03. 003
Criado-García F, Calvo-Mora A, Martelo-Landroguez S (2020) Knowledge management issues in the EFQM excellence model framework. Int J Qual Reliab Manag, 37:781–800. https:// doi. org/ 10. 1108 / IJQRM- 11- 2018- 0317
Demir A, Budur T, Omer HM, Heshmati A (2021) Links between knowledge management and organisational sustainability: does the ISO 9001 certification have an effect? Knowl Manag Res Pract. https:// doi. org/ 10. 1080/ 14778 238. 2020. 18606 63
Dzenopoljac V, Alasadi R, Zaim H, Bontis N (2018) Impact of knowledge management processes on business performance: evidence from Kuwait. Knowl Process Manag, 25:77–87. https:// doi. org/ 10. 1002 / kpm. 1562 EFQM (2012) EFQM excellence model.
European Foundation for Quality Management, Brussels, Belgium EFQM (2020) EFQM model. European Foundation for Quality Management, Brussels, Belgium. Felipe CM, Leidner DE, Roldán JL, Leal-Rodríguez AL (2020) Impact of IS capabilities on firm performance: the roles of organizational agility and industry technology intensity. Decis Sci, 51:575–619. https:// doi. org/ 10. 1111/ deci. 12379 Fonseca L (2022) The EFQM 2020 model. A theoretical and critical review. Total Qual Manag Bus Excell, 33:1011–1038. https:// doi. org/ 10. 1080/ 14783 363. 2021. 19151 21
García-Sánchez E, García-Morales VJ, Bolívar-Ramos MT (2017) The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilisation. Rev Manag Sci, 11:19–51. https:// doi. org/ 10. 1007/ s11846- 015- 0179-3
Giménez Espín JA, Jiménez DJ, Costa MM (2022) Effects of the organizational culture and knowledge exploration and exploitation on results in the EFQM model framework. J Knowl Manag. https:// doi. org/ 10. 1108 / JKM- 11- 2021- 0868
Gold AH, Malhotra A, Segars AH (2001) Knowledge management: an organizational capabilities perspective. J Manag Inf Syst 18:185–214. https:// doi. org/ 10. 1080/ 07421 222. 2001. 11045 669 ISO 9000 (2015) Quality management systems: fundamentals and vocabulary. International Organization for Standardization, Geneva, Switzerland. https://www.generalmembrane.de/sites/default/files/Manuale_di_posa_per_membrane_bituminose-web_DE.pdf ISO 9001 (2015) Quality management systems: requirements.
International Organization for Standardization, Geneva, Switzerland. file:///C:/Users/NiC/Downloads/ISO_DIS_9001.pdf Johnson TL, Fletcher SR, Baker W, Charles RL (2019) How and why we need to capture tacit knowledge in manufacturing: case studies of visual inspection. Appl Ergon, 74:1–9.
https://doi.org/10.1016/j.apergo.2018.07.016
Kafetzopoulos D, Gotzamani K, Skalkos D (2019) The relationship between EFQM enablers and business performance. J Manuf Technol Manag, 30:684–706. https:// doi. org/ 10. 1108 / JMTM- 06- 2018- 0166
Marchiori D, Mendes L (2020) Knowledge management and total quality management: foundations, intellectual structures, insights regarding evolution of the literature. Total Qual Manag Bus Excell, 31:1135–1169. https:// doi. org/ 10. 1080/ 14783 363. 2018. 14682 47
Rahmani, M.; Mohammadzadeh, R.; Hosseini, S.H; Samimi, M.; Jafari Taraji, K. (2023). Designing the Model of the Impact of Organizational Excellence Factors on Knowledge Management Development (Case Study: Defense-Military Organizations). Quarterly Journal of Marine Sciences Management, 4(1), 26-40. [In Persian] doi: 10.22034/mmr.2023.316548.1088
Sá JC, Vaz S, Carvalho O, Lima V, Morgado L, Fonseca L, Doiro M, Santos G (2022) A model of inte-gration ISO 9001 with Lean six sigma and main benefits achieved. Total Qual Manag Bus Excell, 33:218–242.
https://doi.org/10.1080/14783363.2020.1829969
Sabella, A., Kashou, R. and Omran, O. (2014), “Quality management practices and their relationship toorganizational performance”, International Journal of Operations and Production Management, 34 (12), pp. 1487-1505.
https://doi.org/10.1108/IJOPM-04-2013-0210
Sapir A, Drori I, Ellis S (2016) The practices of knowledge creation: collaboration between peripheral and core occupational communities. Eur Manag Rev 13:19–36. https:// doi. org/ 10. 1111/ emre. 12064
Tarí JJ., García-Fernández M. (2013) ¿Puede la gestión del conocimiento influir en los resultados empresariales? Cuad Gest 13:151–176.
Tavallaei, R; Haghighi Borujeni, P; Khalili, H. (2021). An Investigation on the Effect of Knowledge Management on the Strategic and Operational Performance of Organizations Through the Application of Organizational Excellence Model (EFQM) 2020. Strategic Management of Organizational Knowledge, 4(3), 141-174. [In Persian] https://doi.org/10.47176/smok.2021.1342 Tian, Q., Zhang, L., & Wang, H. (2021). Knowledge management and organizational performance: The mediating role of innovation.
Zapletalová, Š. (2022). The business excellence Models and business strategy. Total Quality Management & Business Excellence, 34(1-2), 131–147. https://doi.org/10.1080/14783363.2022.2033615